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City of Bloomington, Indiana

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closed #170641

Water Utility Billing Problems

214 E Ridgeview DR

Case Date:
10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

closed #170425

Water Utility Problems

611 N Park Ridge RD

Case Date:
9/19/2019

I had my water turned off without receiving notification.

closed #170093

Water Utility Billing Problems

1514 E Maxwell LN

Case Date:
8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

closed #169959

Water Utility Billing Problems

Kmart, Bloomington, Indiana, 47403

Case Date:
8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

closed #169805

Other

1211 E Prairie DR

Case Date:
8/10/2019

No water!

closed #169711

Water Utility Billing Problems

W Upper Valley Rd, Bloomington, Indiana, 47404

Case Date:
8/5/2019

I feel my water bill is wrong

closed #169612

Website & Web Services Feedback

967-987 N Woodbridge Dr, Bloomington, Indiana, 47408

Case Date:
7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

closed #169588

Water Utility Problems

824 S Park AVE

Case Date:
7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

closed #169545

Other

1350-1364 E 10th St, Bloomington, Indiana, 47405

Case Date:
7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

closed #169439

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.