Case Date:

6/18/2019

Water leak causing increase in water bill

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

Case Date:

10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

Case Date:

12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

Case Date:

12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

Case Date:

12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

Case Date:

11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.

Case Date:

11/24/2018

I contacted James last week since our water was yellow/brown when turned hot. He said to let the water run for a few minutes then put water from each faucet, hot and cold, into 2 clear water jars, from each faucet. The color is still present, but the water is much clearer. What should I do next? My address is 812 West Cherokee Drive, Bloomington IN, 47403

Case Date:

4/15/2019

Water has strong sulfur smell. This has been occurring for several months, and I will be moving into the house and using the water very soon.

Case Date:

5/17/2019

For the past week, our water from the tap has tasted "fishy" and has an unpleasant odor. What is it? How long will it continue? Is there anything we can do to get rid of it or minimize it?