Case Date:

8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

Case Date:

8/21/2019

There is no water pressure in our house. First noticed around 6:30am. East 10th street, Grandview Heights neighborhood (N Grandview Dr, between fountain park apartments and Smith Rd.). No leaks found, wondering if there is a main break or similar issue.

Case Date:

8/25/2019

Anthony’s Pets has open cages for rabbits, allowing diseases to be spread from rabbits to humans, or vice versa. Animals are left sitting in their feces with little water.

Case Date:

8/25/2019

Water pressure low.

Case Date:

8/26/2019

The drinking fountain by the playground in Southeast park seems not to drain properly - all the water pours out underneath the bowl.

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

Case Date:

8/29/2019

Water leak at 2622 E Windermere Woods and 2624 E Windermere Woods Dr. Water bubbling from ground around tree. Workers informed us that it is a utility line problem.

Case Date:

8/30/2019

We have a water leak by 2624 E Windermere Woods Dr. The water is bubbling up from the ground around a tree. Please call Becky Tichenor upon arrival onsite. Her number is 574-238-2731. She knows EXACTLY where this leak is occurring. City did not fix problem yesterday and this is urgent request.

Case Date:

9/3/2019

Good morning, I do not have hot water at my residence.

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.