Case Date:

1/8/2019

Low water pressusre throughtout all outlets for the last 10-12 months. Plumber recommended contacting CBU to check pressure at the meter.

Case Date:

2/8/2019

Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.

Case Date:

11/8/2018

My water suddenly started having an orange tint. I notice when I was filling up my dog's water. The water went from clear, then changed to a light orange tint. I noticed around 9:00pm 11/8/2018

Case Date:

11/8/2018

Low water pressure as of Thursday evening, 11/8/2018.

Case Date:

3/21/2019

The cover for the water line running to my house (purchased last August 2018) is broken in half. Could you replace it?

Case Date:

12/4/2019

Excess water seems to be coming out of my drains at the street, even days after it has rained. My water bill was high last month, and I thought it was for other reasons. Now I am worried that there is a leak.

Case Date:

11/8/2018

My water is barely turning on. All sinks, toilets and shower.

Case Date:

11/9/2018

Almost no water pressure at the house. Barely able to run the shower. If the shower is running and a faucet is turned on the pressure drop will turn off the shower.

Case Date:

11/8/2018

No water coming from any faucets

Case Date:

11/8/2018

Water barely running 47401 1709 w 8th st