Case Date:

8/11/2019

We are experiencing a fishy smell with our water from our tap, (showers, kitchen sink, washing machine). I’d say in the last week this has started.

Case Date:

8/12/2019

We had a water main break a few feet from this location about 6 months ago. I know a utility worker came out and said there was no issue, but you might want to double check. Seems like a lot of water to just randomly show up.

Case Date:

8/13/2019

There was a water line break in May 2019 behind 2252 E Cape Cod Dr, Bloomington, IN 47401. The City of Bloomington Utilities patched the line and filled the hole. However, would like to know update of when City of Bloomington will do permanent patch/repair. Please advise.

Case Date:

8/16/2019

Someone needs to fix this before the street collapses. The utilities company says there’s a stream under ground that is bubbling to the surface. Additional background: there was a water main break about 6-10 feet from this location about 6 months ago and there was no indication there was a river running underground.

Case Date:

8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

Case Date:

8/19/2019

The water tastes like they are using too much chlorine to treat it. What’s going on?

Case Date:

8/26/2019

The drinking fountain by the playground in Southeast park seems not to drain properly - all the water pours out underneath the bowl.

Case Date:

8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

Case Date:

9/3/2019

Good morning, I do not have hot water at my residence.

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.