Case Date:

1/8/2019

My water pressure is low.

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

1/23/2019

Water seems to be shut off entirely

Case Date:

1/24/2019

Housing pipes burst and water has frozen over onto the street.

Case Date:

1/25/2019

I live at 2528 S Roundhill Ct and as of 5PM 1.25.19, we have almost no water pressure. There doesn't appear to be amy leaks in/around the house or on the street.

Case Date:

1/25/2019

no water at 2616 E Roundhill Lane Bloomington, IN

Case Date:

1/25/2019

No water. 2532 S Roundhill Cy

Case Date:

2/4/2019

fire hydrant is leaking. It's in the yard at 1719 Windsor. There also is a lot of ice in the ditch from a water main leak?

Case Date:

2/6/2019

My Name is Josh Goodman and I live at 2821 E Tapps Turn, 47401. My gutters drain into an underground drain tile system (pvc pipe) and, as best as I can tell, this system drains east to west, runs under my backyard, and then hooks into the storm sewer (somewhere underground) on the east side of Sare Rd just north of where Buttonwood Rd intersects Sare Rd. I've been having issues for a while with the system backing up causing water to bubble out of the drain tile and down into the ground right next to the house. This tends to only happen during medium to heavy downpours. I had Roto Rooter come out with their pressurized water snake and camera and we cleaned out the entire system up until the point where it enters the storm sewer, but the issue still persists. There was a little bit of debris (leaves, etc.) but nothing that would cause the issue I'm seeing. Would it be possible for someone in the Utility Department to come out to my property to take a look to see if there is anything that can be done on the City's side to remedy this issue? I can be reached at 812-671-0049. Thanks, Josh