Case Date:

4/25/2003

House had fire a few months ago. Water pipe burst after that and flooded the basement. Basement door is not secured. House is very unsafe.

Case Date:

5/25/1999

Mr. David Randolph (of IIG, Inc.) stopped in to complain that his water was shut off due to delinquency on a $30.00 acct. The shutoff cost him over $600.00 in loss of production. Mr. Randolph stated the shutoff could potentially have cost him machinery of plus pose an environmental hazard.

Case Date:

10/23/1998

See letter Stetson turned in. The neighbor at 1016 E. Maxwell Lane is constructing an entry off of Manor Road. They are filling in the drainage ditch with soil thereby blocking the water flow. Stetson feels that during the next rain this work could cause severe water damage to her basement

Case Date:

9/3/1998

Would like to meet with you to look at this area in regards to any possible plans regarding the Storm water project.

Case Date:

8/26/1998

Riedweg stated that the University Lutheran Church used to have asphalt curb along E-W alley and now that the alley has been repaved so many times the curb is now delete. Due to this problem, water is running off onto the Church's property in their basement. Please call either Riedweg or Betty Vance.

Case Date:

7/20/1998

CBU truck came out to clean out storm water sewer and piled up rubbish but did not remove rubbish.

Case Date:

7/8/1998

Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.

Case Date:

2/4/1998

STREET CLEANERS CAME BY WHILE HE WAS WASHING HIS CAR, DUSTING IT ALL UP. THE MACHINES WERE BROKEN OR OUT OF WATER. HE THINKS THEY SHOULD BE FIXED AND FILLED.

Case Date:

5/20/1997

Perpetual, seemingly continuing health problems - including gas leaks, lack of hot water on occasion, and some structural concerns. The sewage system is also extremely suspect. Repeatedly, (at least two times) raw human sewage has leaked in large quantities into basement. Fortune Properties took over a week to repair, and even then, more work was needed that was done.

Case Date:

4/21/1997

Customer is experiencing yellow water. Water quality at customer's service is being affected by sediment stirred up by installation of new lines around Griffy Plant.