Case Date:

2/17/2023

There is no water coming into the Stoneybrooke Community Church of God.

Case Date:

2/21/2023

The South Arbutus Drive cul-de-sac needs repaving. The pavement is eroding away in several places, the north side of the green space in the middle of the cul-de-sac has become a pothole, and previous repairs/upgrades to water and gas lines have left the street in bad shape.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

2/21/2023

Food retail business (Five Guys operated by franchisee GHG) operating during the Boil Water Advisory without proper ways to boil water for usage in produce washing, hand washing, dishwashing in three compartment sink, water used in sanitizer solutions or water used in cleaning food contact surfaces. Possible violation of 410 IAC 7-24-320.

Case Date:

2/21/2023

There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.

Case Date:

2/22/2023

Please look at water bills for Dec, Jan, Feb. There was a broken water meter that resulted in an extreme excess of charge to my account. The water meter has since been fixed. However, since this was out of my control and I had no bearing in the broken water meter, nor its repair, I am hoping there can be some concession on my utility account. Please contact me with the best solution. I am looking farward to hearing from you. Thank you, best.

Case Date:

3/1/2023

Water backing up fast out of storm gutters—water in house not working. Urgent! In front of 1911 e Wexley rd

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

3/4/2023

Water break on the road

Case Date:

3/5/2023

At the intersection of Eagleson and E First one of those water access point covers has a hole around it, because the asphalt around it has been washed out.