Case Date:

2/17/2023

There is no water coming into the Stoneybrooke Community Church of God.

Case Date:

2/16/2023

Hello -- Steve Akers here in the Park Ridge neighborhood. I have some items to bring to your attention regarding the Park Ridge park. Most are pretty obvious in terms of regular park maintenance and other points are from our stewardship observation as park users and close by residents. Please read through these points and be sure they are part of the on-going maintenance as we get closer to Spring, thanks. - Mowing: the contractor you have subbed out the mowing to is mowing whether it needs it or not. This has been the case for the past year. The result is literally no grass. Granted the park is heavily used including a nearby daycare visiting 2-3 times per week. With this what we believe is excessive mowing, the leaves are ground to a power and the grass is till. Granted it's quite shady - but please manage the mowing service and please for a pretty aggressive seeding and fertilizing. The park is now just dirt so users have to clean their shoes after use, etc. - Wood chips - regular maintenance. A good dose of chips are needed after a winter season use. - Powerwashing: the equipment is in decent shape and not too dirty but a good power washing of all equipment would be great before the spring/summer season. - Erosion: this issue is most noticeable in two locations. The hill to the south and the hill area beside the bike/ped path. With improved mowing and seeding, these areas may recover. But they do need some soil and minor leveling. - Canopy: it's still an awesome upgrade but does need power washing/cleaning, or possible replacement. We look forward to the park transitioning from winter to spring. The grill will hopefully be unsecured (the homeless have moved on) and the water fountain will be turned back on. I am happy to meet you or any staff at the site to discuss my items. One additional item: the Park Ambassador program does not include our park. I made an inquiry when the program began and was told the Park Ridge park was not part of the program. Would you reconsider? I know of neighbors who are willing to be named the Park Ambassador. Thanks!

Case Date:

2/16/2023

Hello - (Joe VanDeventer) Bringing to your attention the need to repave E. Longview Ave. Your department repaved a section of E. Longview in 2020 but the repaving stopped short of the Park Ridge residential neighborhood. This road needs repaving badly and I ask that you consider it on your repaving schedule ASAP. The photo above is an example granted from a water pooling issue that is still being resolved after some drain work, thanks! But the full length of E. Longview needs repaving. It is part of the E-W bike corridor, no sidewalks so lots of pedestrian traffic and bike traffic and a cut through by many avoiding Third St., and we have traffic calming bumps that will need reinstallation like you completed on Morningside Drive in 2020. Thank you for your consideration on this item. Steve Akers, living on E. Longview Ave. (32 years) Park Ridge Neighborhood Association, Secretary

Case Date:

2/15/2023

Hi, My water connection was cut off because I lost my card and couldn't make payment. I'm charged some$90 fee for this. I've been and to pay my bill today. I'm already going through depression. I'm an international student at IU.I request the department to please waive this fee. I'll make sure it never happens again.

Case Date:

1/17/2023

There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.

Case Date:

1/10/2023

2 pipes busted in my apartments due to the copper pipes and the cold which resulted to 50 gallons being added to my water bill. First I was wanting to see if we could get some of the taken off cause it wasn’t our fault and set up a payment plan if I do have to pay the increased amount.

Case Date:

1/9/2023

No hot water

Case Date:

12/28/2022

Dear City, I need to have my water turned back on - today if possible. Thank you!

Case Date:

12/24/2022

Water is not coming out of faucets.

Case Date:

12/24/2022

There is no water since yesterday . I was wondering if there any busted pipe outside ( I checked inside the building and nothing busted ) . Thank you