Case Date:

7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

Case Date:

8/2/2019

Thanks to the City’s recent quick action of cutting City’s dead tree in front of our house, now it looks much better. Here we just want to give City some advise in choosing the new tree plant location. It seems to us that the dead tree stump must be removed completely in order to replace a new one in the spot, due to the underground gas and water pipelines heavily laid around the tree stump, which makes it very difficult for you to chose another new plant location. We learnt this from the opposite newly house built situation. There were so many red flags around the dead tree stump. So in order to prevent from touching those gas line and cause the gas explosion, City must do it very carefully . Thank you very much for your prompt attention.

Case Date:

8/10/2019

No water!

Case Date:

8/25/2019

Anthony’s Pets has open cages for rabbits, allowing diseases to be spread from rabbits to humans, or vice versa. Animals are left sitting in their feces with little water.

Case Date:

10/23/2019

I left my water cooler at the UDO meeting tonight in city hall, against the wall on the right side of the room. When can I come pick it up?

Case Date:

11/6/2019

On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.

Case Date:

12/13/2019

Missing water meter cover at entrance to drive: 1023 and 1025 S Walnut Street

Case Date:

4/11/2019

This morning at Rev. Butler park the push button of the water fountain by the bathroom was stuck and water had been flowing for what had looked like a long time. I was able to unlodge the button but I'm worried that it could happen again.

Case Date:

4/18/2019

The Ferguson Dog Park has low lying areas in all three parts of it. It floods and there is standing water for days after a rain. Just needs a little dirt and some grass seed.

Case Date:

4/28/2019

The culvert just next to 2680 S Wexley Road (latitude 39.1399, longitude -86.5131) needs cleaning. During rain several weeks ago, the water almost came to our door. It seems that this culver is neglected all the time; when they revised the culverts several years ago, this one was omitted. Often we do not see any flow, just standing water around it.