Case Date:

6/27/2019

No water pressure

Case Date:

12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

Case Date:

11/8/2018

Water outage. We are up to date on payments.

Case Date:

12/18/2019

Hello, there appears to be a leak for a water line under the sidewalk located between 920 West Kirkwood and 924 West Kirwood. The leak is located directly south of a water meter vault. During the recent cold weather, the water is freezing and making it hazardous for pedestrians to cross. Thank You.

Case Date:

11/8/2018

i live at 927 N Jackson St and we have no water pressure at all right now. It was working just fine earlier but now nothing.

Case Date:

7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

Case Date:

6/13/2019

There are two storm water grates that are dangerous to bicycles that should be replaced. They are located at the south-east corner of the Monroe County Courthouse Square. One is on the west side of Walnut St and the other is on the north side of Kirkwood Ave. These grates have long openings parallel to the street. A bicycle wheel can penetrate deeply into these grates and thus throw the rider and/or damage a bicycle.

Case Date:

6/28/2019

Wilton Drive: The pavement has washed away due to the water being directed from Arden Hills into our neighborhood. Please advise when our street will be re-paved.

Case Date:

12/13/2018

Possibly a water leak south of currry Buick north of Kroger east

Case Date:

3/26/2019

I think my water meter is switched with my neighbors. Both water meters are in the same hole. After verifying that neither water meter was reading water usage, I turned on a faucet in my house. The water meter that was moving when I had my water running was not the meter listed on my bill.