Case Date:

3/19/2019

We live on the corner of Acuff Road and Kinser Pike. Under the thick layer of soil and big pile of leaves lies our metal storm drain. Rain rushes and washes dirt from the farm field behind our house via the deep trench along the side of Acuff Road (obviously we have NO curbs or rain gutters), and all that debris ends up on top of our storm drain. The drain is consistently covered and therefore clogged, so all the rain water rushes right over it and flows onto Kinser Pike. We are constantly cleaning all the collected debris from the grate even though we pay for this cleaning/maintenance service on our monthly water bill. We are in desperate need of a solution to this problem.

Case Date:

3/23/2019

When I do some washing, the dirty water will slowly leak into the adjacent bedroom floor along the gap of the wall base. I am doubting whether there are some problems in sewers?! Qi Wang My address is 2100 South Bent Tree Drive. Phone: 8123917545

Case Date:

3/25/2019

This is a follow-up to case # 167833. So the storm drain was uncovered, which is good, however, all the debris that was covering it was thrown in our yard--very much NOT appreciated!!! Now, we have to clean that up. Plus, the 4 or so inches of silt/sand/soil in front of the grate is keeping the rain water from reaching the storm sewer as seen in my photo. We received rain today, and it just collected on the road.

Case Date:

6/10/2019

I filed a report about three weeks ago about a blocked storm drain that keeps overflowing and spilling water into our yard. It overflowed yesterday, and it's like a river of water running over the street and into our yard. The water is doing considerable damage to our side and back yard--it's basically underwater whenever it rains. This really does require some serious attention. Either a more thorough clean up or repair. It's costing us 100s if not 1000s of dollars in repairs to our yard. Please try to fix this. The storm drain is clogged on the 1300 block of W 6th Street, and our house is 1315 west 6th street.

Case Date:

6/10/2019

The storm pipe/drain does not appear to have sufficient capacity to handle flash flood events. Storm water from the neighborhood overflowed from the street, and then flowed across the neighbor's driveway and down the slope into our property, flooding our crawl space. Last night there was literally a small river of water running aside and into our house, moving so fast that I could not safely walk outside until the rain subsided. We need an engineer to evaluate the current drainage system, in particular the capacity of the storm pipe and culvert that runs directly between our property and the neighbor's. We can make some mitigating improvements on our own property, but we really are not equipped to handle the sheer volume of stormwater from the entire neighborhood during very heavy periods of rain like we saw last night. I took some videos during the flood that we can send as well.

Case Date:

6/13/2019

There are two storm water grates that are dangerous to bicycles that should be replaced. They are located at the south-east corner of the Monroe County Courthouse Square. One is on the west side of Walnut St and the other is on the north side of Kirkwood Ave. These grates have long openings parallel to the street. A bicycle wheel can penetrate deeply into these grates and thus throw the rider and/or damage a bicycle.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/18/2019

Heavy water ponding and very strong water flow (water was actually bubbling) in the northside lane of Patterson Drive, in the general area between Rogers and Morton Streets.

Case Date:

6/19/2019

Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas