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City of Bloomington, Indiana

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closed #171174

Water Utility Billing Problems

4634 E Falls Creek DR

Case Date:
12/9/2019

My water Utilization is up by a factor of 4 from past months. There is nothing that we are doing to dramatically increase water use. Either past or current metering is in error or there is some kind of major unknown usage.

closed #171168

Trash

1104 S Covenanter DR

Case Date:
12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

closed #171167

Trash

320 W 8th ST

Case Date:
12/9/2019

Can I say that we are thrilled with the new way trash is being picked up now? No. Furnace filter still in the trash can, other trash sitting next to the trash can, collecting rain water. Not a good job this morning. 700 block of Eastside Drive.

closed #171160

Water Utility Billing Problems

1305-1719 W That Rd, Bloomington, Indiana, 47403

Case Date:
12/7/2019

My water bill seems abnormally high (2-3 times higher than any bill I've received the last few years). I saw the article in the Herald Times concerning residences on the south side who were billed incorrectly, which appears to be my case. I'm not sure if this is the proper place to report this, but would appreciate any information you can give me. Thanks! Wayne Huck 4014 S Crane Ct

closed #171159

Water Utility Billing Problems

915 N Madison ST

Case Date:
12/7/2019

I was billed for 3000 gallons of water in a month that I used less than 100. Both the meter and the next bill I received reflect this. I assumed I would be credited for the overpayment when the meter was checked again, but that did not happen.

closed #171133

Parks & Playgrounds

3800 S The Stands Dr, Bloomington, Indiana, 47401

Case Date:
12/5/2019

Drainage from the football field covers the path from Olcott Park to JCMS with water (even after days with no rain). The water turns to ice when the temperature drops. Dozens of school children and community members use the path daily. I’ve seen school children slip and fall hard on their way to school. In past years the path is not adequately able to be maintained to remove the ice...the ice gets so thick that a general maintenance crew would not be able to remove it once it has formed. This path is often skipped by snow removal efforts (not sure if it’s City or MCCSC). Please consider a way to redirect this flow before someone gets seriously hurt. Thank you.

closed #171131

Drainage or Runoff

Prep School

Case Date:
12/5/2019

There appears to be a water leak at the corner of N Jackson and 17th St. It was really wet yesterday morning. Today, it has frozen and cars slide when coming to the stop sign. Could be really dangerous. Thanks!

closed #171127

Water Utility Problems

320 W 8th ST

Case Date:
12/4/2019

We have no water, 2910 E David Drive

closed #171122

Drainage or Runoff

238 N Sheffield DR

Case Date:
12/4/2019

Excess water seems to be coming out of my drains at the street, even days after it has rained. My water bill was high last month, and I thought it was for other reasons. Now I am worried that there is a leak.

closed #171070

Parks & Playgrounds

Bloomington, Indiana

Case Date:
11/29/2019

During rain, the surrounding mud and grime around the skatepark at the new Switchyard park drains into the park itself since there is no finished edgings. I don't know what sort of timeline the construction crews have on getting to this, but I just wanted to point out how bad it gets. Some friends had to get wet and dirty in order to unclog one of the drains and get the water out from the park. We had to get our own brooms out to clean this up later on after it had dried. I understand it's cold season and there may not be anything to be done, but I feel like it needs pointed out. The skatepark itself is wonderful, but the work around it has been poorly taken care of. Pictures of the area that pools and how mud ends up draining into the park from two spots on the north side of the skatepark are in this shared album. https://photos.app.goo.gl/uXgmpwQefXXzfAV56 Thank you!