Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

9/20/2019

This sinkhole has been a problem for almost a year. The water dept referred it to sewer in the early Spring but no action has been taken and it is getting worse.

Case Date:

10/9/2001

Mr. Sinn owns the property at 409 S. Swain Avenue. On the east end of the lot which involves three lots is standing water. This is an ongoing problem and Mr. Sinn would like an update regarding this issue. Please give him a call. He stated that he has been trying to contact Mr. Heald but has been unable to do so. He requested a citizen action order to be issued.

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

1/22/2019

This is my second year reporting this issue. My family purchased this home on a cul-de-sac 4 years ago. Last year we removed our mailbox and installed a retaining wall because of already existing poor driaining issues in our area and the city keeps piling snow on top of our property and now the wall. I called Sunday evening and the woman I spoke with said, "cul-de-sacs" were tricky and the guys were out there long hours and were working in bad conditions while being exhausted. But she would be sure to give Joe my address and he would look into my complaints." I called Sunday because the had packed up a huge amount once again on our wall and blocked off half of my driveway. I was then told if we could get in and out of our driveway this should not be an issue or an emergency. Understandable but if the job was successfully completed then first time you would not have to come back. I woke up Monday not surprised to see even more snow had been packed up to our ever growing pile. So my issues are where is all this water going? There is no drainage in this area and all this snow will cause hazardous conditions with melting and freezing and having nowhere to go. Why are you bringing all of the snow into our cul-de-sac? Why are you continuously putting snow on a stone wall where someone could get injured after I have now reported it three times? There are a ton of kids in our neighborhood and surrounding neighborhoods and kids like to jump in big piles of snow. I will not be held liable because the city of Bloomington will not listen to or work with its residents. Finally when you contact the city of Bloomington instead of working with you why do they always seem to retaliate against you and make the situation worse? This is what happened last year when the plow driver asked me how I suggested he plow with my "plow experience." I have many other picture but this shows the pile today and how large it is and how spread out the city left. If it snows anymore my neighbors might not be able to back out of their driveway. Is this acceptable??

Case Date:

1/24/2019

Housing pipes burst and water has frozen over onto the street.

Case Date:

3/18/2019

I’ve been using the trails mainly Clear Creek for several years. I’m a bike rider plus walking. The Clear Creek trail seems to be ignored a lot in the last year or so. In the past couple of weeks we have had strong winds, some trees have blown down. The trees were removed in a timely fashion but the small limbs and debris from t/he clean up was left untouched. One area north of That Road and just north of the water fountain gravel and dirt continues to wash out onto the trail but nothing is ever done to resolve the problem. Walking is not as bad as biking but biking can be a real hassle. The trail gets so bad sometimes that I go to Karst Farm even though it’s not as convenient. It seems a lot is being spent to develop the area south of Grimes and Clear Creek gets ignored. I see maintenance workers driving up and down the trail and they even sit and talk a lot but no one ever gets out of the vehicle to improve the trail when only a few minutes could make a big difference. Thanks for your time.

Case Date:

12/9/2019

Hi, I was wondering if the trash vehicle could stop just tipping over the trash can when they empty the trash bins in SoMax area. This is the second week that the trashcan was on its side. It damages the trash can over time and this morning there was a lot of water inside of the can. Thank you.

Case Date:

1/4/2019

Smart water meters

Case Date:

4/15/2019

Highland and Skylark-Water coming out of the street, crews digging and trying to repair, water shut off at 1527 S. Highland Ave. Would love to know how/if this will effect our water.