Case Date:

11/11/2019

Water pressure has dropped to less than 1/2 normal.

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

11/3/2018

Received notification that water pressure would be reduced on Friday, 11/2, 10a-2p due to intersection work at E Rhorer/S Walnut Pike. Water pressure is worse today (Saturday 11/3) and no one is working at the intersection.

Case Date:

2/6/2019

My Name is Josh Goodman and I live at 2821 E Tapps Turn, 47401. My gutters drain into an underground drain tile system (pvc pipe) and, as best as I can tell, this system drains east to west, runs under my backyard, and then hooks into the storm sewer (somewhere underground) on the east side of Sare Rd just north of where Buttonwood Rd intersects Sare Rd. I've been having issues for a while with the system backing up causing water to bubble out of the drain tile and down into the ground right next to the house. This tends to only happen during medium to heavy downpours. I had Roto Rooter come out with their pressurized water snake and camera and we cleaned out the entire system up until the point where it enters the storm sewer, but the issue still persists. There was a little bit of debris (leaves, etc.) but nothing that would cause the issue I'm seeing. Would it be possible for someone in the Utility Department to come out to my property to take a look to see if there is anything that can be done on the City's side to remedy this issue? I can be reached at 812-671-0049. Thanks, Josh

Case Date:

8/2/2019

Thanks to the City’s recent quick action of cutting City’s dead tree in front of our house, now it looks much better. Here we just want to give City some advise in choosing the new tree plant location. It seems to us that the dead tree stump must be removed completely in order to replace a new one in the spot, due to the underground gas and water pipelines heavily laid around the tree stump, which makes it very difficult for you to chose another new plant location. We learnt this from the opposite newly house built situation. There were so many red flags around the dead tree stump. So in order to prevent from touching those gas line and cause the gas explosion, City must do it very carefully . Thank you very much for your prompt attention.

Case Date:

5/11/2019

Water is out at 3000 E Daniel st. Near Hyde park.

Case Date:

12/10/2019

Our shower has flooded with water and fecal matter twice in the past two days.

Case Date:

8/19/2019

The water tastes like they are using too much chlorine to treat it. What’s going on?

Case Date:

3/29/2019

The last time my water meter was read, the lid didn't latch when the reader returned it. Now that spring is here, I'm a bit worried it could be a tripping hazard if a kid stepped on it. 3409 S McDougal Ct Bloomington, IN 47403 Work order sent out 4/1/19 to secure meter lid

Case Date:

3/28/2019

Not sure if this is private property or part of the green belt along Clarizz but trash is everywhere and there is a large body of untreated water ready to fester with rising temperatures.