Case Date:

11/8/2004

Lorelei Cascio, Vice Pres. of Wapehani Hills Apts., requests appeal before USB to appeal high water/sewer bill.

Case Date:

8/17/2000

Rec'd. letter from Ann Robinson complaining that rain water stands on parking lot of Highland Village Park causing patrons to step over curbs and that standing water blocks disabled persons' entry into the park. Neighborhood Assn. requests that Utilities Department install a small drain at end of parking and small drainage at large basin on end of Harvey Drive.

Case Date:

2/12/1998

Confusion regarding the Stecker's water bill has caused them distress and concern. Please clear up the situation. See letter.

Case Date:

2/10/2004

Barb Ooley, Ofc. Coord. for L. A. Merry & Assoc., requested an adjustment on their acct. #67228, because sprinkler for L. A. Merry & Assoc. had faulty programming. Large amount of water was consumed but did not go through sewer.

Case Date:

8/10/2004

Customer stated they are going to have to install all new water lines due to over 5 line breaks during a 2 year period. Customer says they will not be able to pay for new line and pay utility charges at the same time.

Case Date:

2/5/2001

Letter was received from Mr. Johnson requesting relief from USB for inordinately high water bill received in January 2001 for water lost at 8615 S. Fairfax Road (aircraft storage hangar on grounds of Monroe Co. Airport.