Water Utility Billing Problems
400-598 W Amaryllis Dr, Bloomington, Indiana, 47404
- Case Date:
- 11/16/2018
Extremely high bill that was a problem last month, and is again a problem this month. Im not paying for water I didn’t use. I can’t afford it, I’m a college student. The bill went from $40-50 to $250-$350. This is ridiculous. We usually average 4-5 thousand gallons.. The first high bill was 26 thousand gallons, the second (most recent) bill is 20 thousand gallons. Maintenance for my apartment has come and checked everything, nothings wrong. Has to be a bigger problem. The bill needs to be waived, and the problem needs to be fixed. I live at Hoosier Court Apartments, apartment 519.
- Case Date:
- 11/12/2018
The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.
Water Utility Billing Problems
- Case Date:
- 10/23/2018
I got my utility bill for this month that states that I did not pay the utility amount for the previous month. I have a credit card statement saying that I did. I called a couple weeks ago and they said if I emailed in proof of the statement, then the amount would be fixed. I emailed it in and it still has not been fixed. I would really like this resolved before my water bill is due on the 25th of this month. Thank you!
Water Utility Billing Problems
- Case Date:
- 10/15/2018
I have attempted to pay my water bill online two separate times now and the system will not approve my purchase.
I have tried completing the payment on two separate occasions (10/08/18 and 10/15/18) and I have tried with different credit cards. I still haven't been able to complete the payment.
My account number is 30500-028
Water Utility Billing Problems
401 S Mitchell ST
- Case Date:
- 10/10/2018
Water Meter not working. Bill is 0 usage for 2 months. 1219 E Atwater Ave. Account Number 21642-023.
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 10/6/2018
We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill.
thanks,
Carl & Connie Johnson
Water Utility Billing Problems
- Case Date:
- 9/24/2018
My name is Brynn and I live in the Regency Court apartment complex. I am signed up through the City of Bloomington to pay our water and sewage bills, but we have been moved in for over 2 months and have not yet received a bill. We just are wondering when we will receive that, and want to make sure that we have not missed any!
Thanks!
Water Utility Billing Problems
- Case Date:
- 9/24/2018
1301 S. Walnut St. The meter reading person reported that current usage was 10,000 gallons. There are no drips or running toilets at the property. City crews did do major work in front of the property recently - is it possible that the recent work impacted the sewer water?
Water Utility Billing Problems
- Case Date:
- 8/11/2018
Hi - I received a troubling bill from CBU back in January, and despite a few phone messages and emails to utilities.ar@bloomington.in.gov, I never received a response. In the mean-time, CBU apparently discovered an error in billing as my water usage went from an average of 4-5 in 2017 to 15 in January 2018, 8 in February 2018, and back to 4 in April - June. Alas, my most recent bill shows another spike to 7, despite no change in our home usage. Is there perhaps something going awry in our meter reading? I would appreciated an explanation for these sometimes wild fluctuations... Please have a look at my bill, CBU account 845-003 and provide some clarity. Response via email works best for me. Colleen McKenna, cmmckenn@outlook.com 3708 E Morningside Drive.
If this method of contact is also not the proper avenue to get a response, could you let me know HOW to successfully contact CBU regarding this or any other issue? Thank you.
Water Utility Problems
3684 S Glasgow CIR
- Case Date:
- 7/25/2018
No water. Need water turned on at residence as requested last week.