Case Date:

2/21/2018

We received an extremely high water bill this past month. I was on the phone with someone from the Utilities department and they explained to me that out meter was running high from 2/1 and then by 2/18 it was back to normal. During that time we received no notification that we had our water was running high and we even had a plumber come out but it was a day after our meter went back down. I want to know if our meter can be re-read to make sure it is running accurately and to get our bill readjusted because I will not pay a $800 water bill.

Case Date:

3/2/2018

There is ABSOLUTELY no way we used this much water in a month. This is a 1100% increase month-to-month in our bill from January to February. Our meter has to be reading wrong!

Case Date:

3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

Case Date:

3/5/2018

My water utility bill seems to have an extreme issue and this is quite urgent. I was charged $525.70 for the month of February for my water bill which is basically impossible to do and especially with little to no change in our water usage from month-to-month. This is more than a 1,000% increase in charges from last month. I want this to be looked at as soon as possible and closely please!

Case Date:

3/19/2018

Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.

Case Date:

5/29/2017

Hello. My name is Seung Jae, Lee and my accout number is 49236-012. I left US on May 11th and I submitted terminating my water service as well. I have a question that I paid rest of my payment when I left my renting house(address : 2789 E.Bressingham Way, Bloomington, IN, 47401) but I found out that there is about $73 in my account. So is this amount of money belongs to me or next person who rent the house that I lived? If you let me know how I can solve this problem, it would be great. Thanks.

Case Date:

5/7/2016

tried to pay water bill online every month but says my info not write your online payment sucks

Case Date:

4/14/2013

Water meter inside house slow leak. How do I go about Fixing it.

Case Date:

8/14/2013

I need to have my water switched over from my old house to my new apartment. My old address was 1204 N. Lincoln st, and my new one is 1720 N. Lincoln St. This needs to happen as soon as possible. Thank you.

Case Date:

11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey