Case Date:

9/15/2023

Water is running a reddish brown.

Case Date:

8/21/2023

A lot of rust in water. Also the neighbor at 3945 hired a landscaping Company , they drove over the meter opening & broke the top. Don’t know if that’s contributing to water quality.

Case Date:

6/29/2023

Water pressure has been low. I am not sure whether this is an issue for my house or my neighbors are suffering as well

Case Date:

6/17/2023

Our water is brown and running the sinks is not fixing the issue.

Case Date:

5/9/2023

Yesterday my front water faucet was working just fine outside today I go to turn it on and it is not working at all. I have two so the one on the side of my house is barely working either.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

10/25/2022

I'd like for the water to be tested for giardia and cryptosporidium. I sent in a report weeks ago that was not resolved.

Case Date:

9/19/2022

The water taste/smell/quality here has been horrible for weeks. It’s insane that we still pay the same amount of money in our water bills for water that is undrinkable (due to awful taste). I’m tired of having to spend money on extra water sources. You’d think after multiple years of this same problem you guys would be able to put together a solution!

Case Date:

9/14/2022

I have read the statements released by CBU/Tyler Steury about the water smell/taste being just an aesthetic issue, and at first that assuaged my concerns. However, I have been experiencing diarrhea after consuming the water since the end of August. I've been able to get a couple days of relief here and there just by avoiding the water, but it comes back when I lapse by getting a fountain soda or ordering food with a lot of tap water (soup, pasta). I've spoken with many other residents with the same issue. Also, our pets who drink tap water have been getting sick. I'm deeply concerned that CBU isn't effectively mitigating the algal toxins. I can't find cylindrospermopsin and microcystins levels on the CBU website, so I can't compare them with the EPA Drinking Water Health Advisory levels at https://www.epa.gov/cyanohabs/epa-drinking-water-health-advisories-cyanotoxins. Is CBU testing for toxins daily, and where is that data?