Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

7/14/2003

ALSO FROM 521 N DUNN PROPERTY. STAGNANT WATER -BREEDING MOSQUITOS. WATER IS BEING PUMPED FROM BASEMENTS AND STANDS ON THE CITY ALLEY AND HIS PROPERTY.

Case Date:

6/19/2003

ran over water meter broke cap

Case Date:

6/10/2003

water canal betwwen 4th + 5th st blocked

Case Date:

6/10/2003

Water problem at Varsity Villas.

Case Date:

6/10/2003

water meter needs to be turned on

Case Date:

6/10/2003

turn on water at 4308 deckard dr per customer notified of possiable $54 charge

Case Date:

5/13/2003

ck water in basement

Case Date:

5/13/2003

orange colored water coming out of faucet

Case Date:

4/20/2003

exceeds 40lb weight limit. "Drain Water"