Case Date:

9/29/1997

LOW WATER PRESSURE

Case Date:

3/3/1998

Customer referred to SG by Mike Hicks. Customer advised Mike Hicks she has "rocks/sediment" in water at her residence.

Case Date:

3/25/1998

Street drain in front of her house cannot handle flow of water even when cleaned out. this is a longstanding problem and she wants a more effective one put in by the city. Please inform Council member Jason Banach, 337-0204, of what is planned to solve this problem and keep him updated.

Case Date:

6/25/1998

The City paved the streets in this area. This caused the street to be raised causing the water to run off onto his property. The water backed up to his property and has caused his basement to flood. The cost to clean up this mess is approximately $6,000.00. He doesn't want to clean it up and then have the same thing happen again the next time it rains.

Case Date:

8/26/1998

Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.

Case Date:

8/26/1998

DIRTY WATER WANTS CBU TO FLUSH FIRE HYDRANT, THIS HELPS. HE TALKED TO STEVE GLASGO AND STEVE CALLED NANCY

Case Date:

7/8/1999

Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.

Case Date:

12/7/1999

DIRTY WATER

Case Date:

1/13/2000

Ms. Kent called to report that her water has been cloudy for approx. 2 weeks. It clears up somewhat when she lets water run. She does not want to let water run a lot for fear of running up her bill. She would like someone to flush hydrant to see if water clears up. If it doesn't, she would like test run to see if water is okay.

Case Date:

9/6/2000

Water has had brown color since July.