Case Date:

9/23/2021

The water still smells and tastes bad, even after our recent heavy rainfall. Smells like dirt and tastes like dirt too.

Case Date:

9/10/2021

There was a water main break near Banneker earlier this week. Our water pressure has returned but even after running water periodically over the last couple days it remains very cloudy.

Case Date:

7/28/2021

I submitted this issue already as a sanitation issue, but I was told that it is P&R's responsibility. So hopefully it will get routed to the right person this time. There is a drainage channel at the edge of Butler Park near 10th and Fairview that is clogged with stones and sediment from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

7/27/2021

Drainage channel near 10th and Fairview is clogged with debris from recent flooding events. It needs to be dug out to allow water to drain and avoid breeding mosquitoes. Location is halfway between Fairview and the path connecting Butler Park to the B line.

Case Date:

4/19/2021

There appears to be a water leak underneath the medium/easement in front of the house at 934 W. Kirkwood Avenue between the bus stop and the tree.

Case Date:

6/8/2020

I've got a trickle of water running into my back yard. It seems to be coming from the SW corner of our lot. I wonder if there is another problem with the water main back there. It seems to be coming from underground. Given the amount of rain that we've had over the past several days, this shouldn't be happening.

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

12/18/2019

Hello, there appears to be a leak for a water line under the sidewalk located between 920 West Kirkwood and 924 West Kirwood. The leak is located directly south of a water meter vault. During the recent cold weather, the water is freezing and making it hazardous for pedestrians to cross. Thank You.

Case Date:

6/25/2019

Do the new water meters finally mean we can be billed by the gallon as opposed to the present archaic system of thousands of gallons, which is exceptionally adverse to water conservation incentives as well as basic economic fairness. Please say yes. It's such an easy change to make. Even X for every hundred gallons is a vast improvement and perhaps easier to transition to.

Case Date:

5/4/2019

The alley behind 1030 and 1036 W 6th st is in need of additional gravel, water pools in the area during and after rainy days.