Case Date:

12/22/2020

Loss of water pressure at house. Checked meter, the number is not increasing. So there is no leak after the metet.

Case Date:

9/1/2020

There is some type of water leak between the sidewalk and the road at the corner of S Tudor Lane and E Allendale Drive. The ground is soft and there is water that has flowed into the street.

Case Date:

4/24/2020

I live at 1202 E. Elliston Drive (green house pictured). Elliston Dr, at the northwest corner of our lot, pools with a large volume of storm water after even a little rainfall, and it does not drain we have to wait for it to evaporate. I know it's probably an undertaking but is there any way the city can fix this? Overall the corner is a high elevation but there's a shallow pool there as you can see, and no storm drain. Could a storm line be ran down to another location so it can drain away and stop causing problems with the curb basically eroding away?

Case Date:

3/6/2020

water bill

Case Date:

2/15/2020

water usage for January was 4 times any previous month. How can I get my line checked for leaks?

Case Date:

12/16/2019

our water has been very cloudy for over a week now

Case Date:

6/22/2019

The street drain and field drain on Preston Ct does not appear to be able to properly handle large amounts of rain fall. It is common for both to become overwhelmed, especially the field drain in the back of 3807 Preston Ct. these drains need to be cleaned and inspected for proper sizing. Water flow out of field drain appears o be insufficient.

Case Date:

6/17/2019

3635 S. Bainbridge Dr. All three storm inlets during flash flooding events aren't able to keep up with the water demand which then sends water down our driveway. About 3 years ago a third drain was installed to help mitigate the issue but hasn't worked the way it was intended. We left for the weekend for a funeral this past weekend and the drains became clogged which then sent water down our driveway and flooded the basement for the second time this year. First time happened in November due to leaves and the leave pickup program overwhelming our storm inlets. We had a swell put in to mitigate the driveway water and it has worked well. However, when the storm drains clog, the swell is overwhelmed. Please help.

Case Date:

6/17/2019

Water overflowing rapidly. I am not sure what kind of sewer this is, I just assumed it is overflow from recent rain.

Case Date:

10/7/2018

Water leakage running down sidewalk into sewer on the Allendale sidewalk into the corner drainage grate on Tudor.