Case Date:

2/23/2000

American Utilities has hit a service line that they belive is a dead line because it was crimped a little farther up the line. Water is spewing.

Case Date:

3/29/2018

Overgrown bamboo at 1002 W 6 St and Elm bending into sidewalks and street obstructing traffic. Bird droppings covering the sidewalk. The invasive plant has encroached on neighboring property where we live at 1004, so we are having to engage removal services and eventually install impermeable barriers at our expense. The back yard of 1002 is overgrown also, feral cats, possum and a skunk have been sited or smelled in a fallen shed which has not been cleared out. The Elm Street side of 1002 is full of debris and overgrowth and there is an unattended stagnant water feature where we hear frogs in the summer (which do attract copperhead snakes). Someone does seem to be inhabiting the house, though we know that the owner of the house does not reside in Indiana presently.

Case Date:

4/2/2020

I believe there is a water leak somewhere near me. My water usage has apparently tripled since last month, while i have been conserving water due to not having enough income to pay the usual bill.

Case Date:

6/4/2018

We have city built ditches/basin along the streets for rainwater drainage in the area. I recently noticed there is a big hole in the middle of the ditch, lots of the water goes into that hole when it rains, looks like it keeps getting worse. Can you send someone to take a look, and get the hole patched please? It's near the small bridge cross the ditch right by our front lawn, the address is 1002 S Hawthorne Dr. You can reach me either by email or phone. Thank you.

Case Date:

11/9/2018

Our water isnt working at full pressure. All of our pipes are inside and warm.

Case Date:

7/30/2001

Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.

Case Date:

5/17/2021

Low water pressure

Case Date:

6/29/2023

Water pressure has been low. I am not sure whether this is an issue for my house or my neighbors are suffering as well

Case Date:

2/9/2003

Emergency water shutoff.

Case Date:

1/18/2003

Water shut off.