Case Date:

4/28/2020

Water coming up from under street at the corner or 15th and North Fairview has caused 3' deep holes.

Case Date:

5/29/2020

Alley between W 6th & 7th and between Maple and Fairview needs To have holes filled in to prevent standing water and mosquitoes breeding. Thank you

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

5/30/2021

Water meter cover in the middle of the street needs replacing. It's broken and you could trip in it if you're not careful

Case Date:

6/4/2021

Apartment C14 has not been able to flush my toilet in 3 weeks. Same as Apartment 18, & a couple others in the Kimble Dr. Apt Complex. Apt. C18 has a ceiling in his Bathroom that is literally leaking water so bad into his tub. His Bathroom is Literally not FEASABLE. Can Not Use! People was Moved In During May 2021 to Apartments that was not ready to be moved in what so ever. no stove in 1, No Fridge in 1 & the Central Air in My Buidling-Apartment is on the 3rd Floor Upstairs on the LEFT... Is Not working Nor has it been or been fixed even looked at. Amy Deckard has been liveing there for 3 weeks. I have bben there for 4 months & I have a small whole in my bathroom ceiling from a leak in the above apartment PLUS Yes My Toiulet Wilkl not Flush Unless I Plunge It almost Everytime 1st. That has not been fixed. ALL THIS HAS BEEN TURNED IN TO EMPLOYEES>>>MOTHING DONE! Place IS Very UNSAFE & NOT LIVEABLE. Dangers Will Come if My Name is Brought To Attention. NO HOME, & ETC.

Case Date:

7/12/2021

Huge dip in Madison street causes water to pool in my yard and in front of our house. There needs to be a drain, or water will continue to pool in my yard and flood my driveway. This issue has continued to get worse.

Case Date:

7/24/2021

Is Pickwick still scheduled for repaving? I reported in April that rushing water has created an erosion of Pickwick at the front of my driveway, that is now about a 3-4 inch shelf that people have to drive over. I saw that someone came to Pickwick and did some patching, but only on the other side of the street, and did nothing with our problem. I do want to get my driveway re-paved, but want to see Pickwick repaired before I have that done. thanks for any help you can provide. Jim

Case Date:

8/20/2021

Street needs repaved. Filed u-report 8/14/21 reporting same problem which was closed 8/19/21 indicating hot patch crew sent to area. Street in front of my property on west side of street and extending down to Saratoga Drive remains with areas of broken down and damaged pavement that was not hot patched. The patching is a temporary fix that does not last due to the poor drainage. The drain culvert in front of my house is filled with road debris, sand and dirt. After any significant rain, this collects water which does not drain as the culverts need repaired to allow for better drainage to the road drain near Saratoga Drive. The road slopes to the west which compounds the problem. Was told last year the issue with the water collecting in front of my house in the culvert was due to asphalt that was placed at the end of my driveway blocking the flow of the water. My driveway was replaced in March with nothing blocking the culvert now, and it continues to be an issue. I noticed the badly damaged road and culvert on Saratoga Drive was repaired thankfully. Would like to see the same kind of repair done along this area of Park Ridge Rd , however, the majority of the roads and culverts in the addition need attention.

Case Date:

9/7/2021

Re: Communication about Boil Water Alert for 7th St., 9/6/21. I did not know that there was a boil water alert for my street until, by accident, I found out about it. I'm even signed up for alerts from Monroe County, but I never received one. If you're new to Btown or even if you're not and you've never encountered a boil water alert or even if you have--if you don't know about the Monroe Cty. alert system or if that doesn't work well (I couldn't even find the alert on the Co. website), or you can't manage digital stuff, there's no way you'd be prompted to check for an alert, and that could have serious health consequences. In this time of public health crises and awareness, that's critical. Please implement an effective communications system as soon as possible so that all residents are sure to be alerted and can protect their health. Thank you.

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...