Case Date:

9/18/2017

I was on Walnut Street last Tuesday and there was a water main or something busted throwing rocks in the air and it damage my car I didn't realize I had received damage till my son looked at it on on Friday so I need to have someone fix this it's a brand new 2016 Kia and I have damage like from a hail storm on it was rocks so I need someone to pay for this I'm not putting a picture in because you have to see it in person I looked at it several times and couldn't see it but my son seen it and now I see it

Case Date:

9/20/2017

Water fountain stays on after use. Drain is leaking too.

Case Date:

9/22/2017

My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.

Case Date:

10/10/2017

got my water bill and it says we did not use any water for 37 days. I believe this is a mistake because we have been home.

Case Date:

10/17/2017

The manhole cover to my water thing in the backyard is open. My dog almost fell in. Please fix this. My address is 1812 S. High St.

Case Date:

11/1/2017

I've been waiting FOUR MONTHS (since July) for the city to move my water meter and connect my new water line to the new water main. The city told me that I needed to do this, and I've spent thousands of dollars to do it. Now it's almost winter. I keeping calling periodically, but nothing gets done.

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

12/10/2017

I live at 525 N Park Ridge RD. I called several times about sidewalk collapsing over water line. Please repair. Worry about safety of pedestrians.

Case Date:

12/29/2017

A water boil is in effect in the West Cascades Ave neighborhood. It would have been considerate to let all of us know instead of having to guess and start reading the herald times online.

Case Date:

1/2/2018

Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied