Case Date:

8/19/2022

Our water pressure has dropped considerably this morning to the point where the water is just dribbling out the faucet.

Case Date:

2/23/2022

After my refridgerator ice maker stopped working and the water dispenser slowed, I discovered that the water line to fridge was releasing water filled with what appear to be dirt particles. These were clogging the refridgerator water filter, causing the above-mentioned problems. Currently, this appears to be the only spigot with water quality issues, but it is still a concern.

Case Date:

8/27/2022

The tab water has been tasting really bad for roughly the last week. Is this a known city-wide issue or should I be calling a plumber. I can't find any other reports of this issue.

Case Date:

6/23/2022

Our water is discolored / rusty. This is coming from the cold water taps and isn't due to a rusty water heater. (Our water heater was replaced just a few months ago.)

Case Date:

6/20/2022

Not enough water flow to even flush toilets

Case Date:

11/9/2022

Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090

Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf

Case Date:

12/15/2020

There is no issue. This report is being filed for use in the creation of an SOP for responding to a complaint filed on uReport. Please direct to Tyler Steury, Utilities Water Quality.

Case Date:

2/21/2023

Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.

Case Date:

12/13/2023

Low water pressure throughout all lines in the home without identifiable leak or other in home issue