Case Date:

1/19/1998

NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK

Case Date:

1/9/1998

CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

Case Date:

1/7/1998

CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME. SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY, (01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM. HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.

Case Date:

1/5/1998

Customer beleives his water pressure is low. SG requested Ed Sherfield contact customer and arrange water pressure check.

Case Date:

12/9/1997

HAD HAD LOW WATER PRESSURE AT HER RENTALS, BUT DOES NOT WANT ANY ONE TO COME AND DO A PRESSURE CHECK JUST YET.

Case Date:

12/6/1997

HIGH WATER CONSUMPTION,

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

11/22/1997

WATER MAIN BREAK IN FRONT OF HIS HOUSE, THIS WAS AN AFTER HOURS CALL TO CONTROL

Case Date:

11/22/1997

DIRTY WATER, AFTER HOURS CALL TAKEN BY CONTROL