Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

11/16/2023

There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.

Case Date:

12/17/2023

There is water that smells like sewage bubbling up out of the drainage pipes. I've seen it literally bubbling up as if under pressure so I believe it comes from some kind of underground pipe but I can't be sure. The area is always wet as a result and smells.

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

1/29/2020

There's an open storm drain that consistently becomes clogged and gets backed up when it rains, causing the water to spill over the road and flood our side yard

Case Date:

7/30/2020

The stormwater grates at West Fourth and Fairview literally had small bushes growing in the sediment. I cleaned them again today-but why oh why can't these be part of regular maintenance? When they are blocked, which is most of the time, the water gets 6-8 inches deep at the alley near my house. I brought this to council last year when the city voted to raise fees and was promised by the director (Vic?) that this would be remedied. I have yet to see a clean up schedule or to see a worker ever clean these grates or clean the streets. I'm sick of it. There seems to be no dearth of resources for curbs and flower boxes and traffic restriction work. Why can't the city maintain the streets and storm sewers in a systematic fashion? What is the schedule for cleaning?

Case Date:

8/3/2020

Water heavily pools and looks very muddy at the foot of our driveway and down Sheffield and seems to be very slow to go into drains when it rains heavily.

Case Date:

6/23/2021

We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.