Case Date:

11/18/2020

Just noticed that water pressure dropped a lot within the last few minutes. Is there something being worked on in the Vroadview area right now?

Case Date:

12/23/2020

Black material coming out of my water faucets. Reporting, to make sure there aren’t any issues with water quality.

Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

4/21/2021

Water drain under street is blocked by bent pipe; road floods with every heavy rain as a result

Case Date:

10/14/2021

Home owner has excessive growth in back yard. Home owner also has two untreated, unfiltered, and un-serviced pits in the back yard that fill with rain water and are left standing. Referred to as "ponds". This has caused an increase in critters and bugs in the area. I would like this request to remain anonymous please...

Case Date:

6/23/2022

Our water is discolored / rusty. This is coming from the cold water taps and isn't due to a rusty water heater. (Our water heater was replaced just a few months ago.)

Case Date:

8/24/2022

three dogs are left in the front yard tied up to a fence and tree for extended periods of time. You can see the brown dirt they run back and forth in all day. I'm not sure why they neglect their pets. I am also not sure why they need to tie their pets in the front yard 5 feet from the street. The dogs do not have access to shelter, water, or food. They bark at every passing person walking by.

Case Date:

12/5/2022

the road wrapping around my house (when bryan street meets Watson) is so worn down that when it rains, the water doesn't run off to the two sewer holes across the road, but directly back into my yard. It's been eating away at my yard. Also cars have now assumed the road is wider and cutting harder, also making my yard smaller. A neighbor said this is the place to request maybe a curb and the road repaved so water flows where it's supposed to. Thanks in advance for any help or advice.

Case Date:

12/31/2022

I think the water main in front of 2700 S Banta is ruptured - there is water coming out of the cracks in the street and its not snow melt/runoff. A section of the main was replaced a few weeks ago about 50ft south of where this new leak is.

Case Date:

2/21/2023

There are no sewer drains for rain water. It all pools around my yard every time it rains. The road is worn down from trucks so the water just stays there for days eating away at my yard. I even see there's a line item on my water bill where I pay for run off water...why am I paying for it to just flood my yard? I've written about this once before because I also think a curb around my property would also help the problem.