Case Date:

2/27/1998

INDIANA GAS COMPANY HIT CITY WATER LINE

Case Date:

3/11/1998

Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.

Case Date:

3/16/1998

NO WATER

Case Date:

4/13/1998

LOW WATER PRESSURE.

Case Date:

4/29/1998

LOW WATER PRESSURE

Case Date:

6/26/1998

DIRTY WATER

Case Date:

6/26/1998

DIRTY WATER

Case Date:

7/7/1998

Other/Other: Please put lid back on can -- so it doesn't fill w/water. Can is in Alley--Flag stop?

Case Date:

7/13/1998

Customer said their water glasses are "foggy" after they are washed in the dishwasher. SG contacted Dillman Lab to have them schedule sampling.

Case Date:

7/29/1998

HIT WATER SERVICE LINES, THEY CLAMPED IT OFF