Case Date:

11/14/2021

Hello, I serve as the volunteer creek & trail monitor for the LC area. (via Sarah Owens & company) I went by the creek on Friday, 11-12-21, at approximately 3:15p.m., noticing a distinct change in the water. Noting the current construction near the Waterfall shelter, I am uncertain if this is related. This photo was taken near the south end of the creek, about 1/3 mile from IMI concrete company. Trying not to presume - is there a permit in place for discharging into the creek? Can water sampling and testing be performed. NOTE: I returned to the same area on Saturday afternoon, 11-13-21, and the water has cleared. No visual evidence of what had been observed on Friday. Thank you.

Case Date:

11/22/2021

The skate park drain is clogged so water is just sitting there when it hasn't rained in a while.

Case Date:

11/26/2021

I believe water company looked at this last summer 2020 and were unable to find the leak. Just want to report that the leak appears to be getting worse -- the attached image is what it looks like 24/7. And it's starting to become a driving/walking hazard as the weather starts to turn colder. Hoping someone can take another look to see if this can be fixed before our cul de sac becomes an ice skating rink. :) Thanks

Case Date:

11/30/2021

water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

11/30/2021

Other: water is causing hair to feel brittle and cannot brush; causing hair to fall out in clumps

Case Date:

12/2/2021

Water is gushing up near a hydrant at the southwest corner of the Chase Bank lot.

Case Date:

12/2/2021

These new flower beds are filled with rain water and if they freeze they may damage the plastic liner inside. They may need some holes drilled in them before the soil is added.

Case Date:

12/12/2021

I called to have my water turned off today, Sunday, because water from my toilet was flooding my house. When I called I was told it would be $170 to turn iff my water. I agreed because the water was flooding my floors. When someone came out it took about a half hour or more for the nice guy to find the meter. I told him it was in my neighbor's driveway. The guy checked with water company then said cars or trucks were covering the meter with no access. I am requesting the service charge be voided as I live on social security. I am also requesting that you move my water meter to my backyard instead of my neighbors driveway. At no charge to me because it was a mistake to combine my meter with my neighbors.

Case Date:

12/12/2021

broken water line hilsdale and east 8th st not major but running quite a lot of water about 2 houses to the south

Case Date:

12/13/2021

The alley running along 609 Henderson between Henderson & Fess has multiple large potholes in the gravel that are pooling water & hard to avoid