Case Date:

4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

Case Date:

4/7/2018

There was a street water main break last year. The reseeding of this repaired area failed and we have ended up with a mud pit. We would appreciate there city adding back the soil and reseeding. Thank you.

Case Date:

4/3/2018

Stormwater runoff into detention area on E. Brightcrest on east side of S. Smith Road is slow to drain due to vegetation blockage of storm sewer. During heavy rain it results in water flowing over sidewalk and into the street. It also is flooding spruce trees and thus may be detrimental to their health if the condition continues into somewhat warmer weather.

Case Date:

4/2/2018

I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?

Case Date:

3/29/2018

Water struggles to get around e Morningside and n Sheffield without pooling. Any chance curb can be built up a bit there or the cement can be shaved a bit to let the water keep flowing by? Thanks!

Case Date:

3/29/2018

Overgrown bamboo at 1002 W 6 St and Elm bending into sidewalks and street obstructing traffic. Bird droppings covering the sidewalk. The invasive plant has encroached on neighboring property where we live at 1004, so we are having to engage removal services and eventually install impermeable barriers at our expense. The back yard of 1002 is overgrown also, feral cats, possum and a skunk have been sited or smelled in a fallen shed which has not been cleared out. The Elm Street side of 1002 is full of debris and overgrowth and there is an unattended stagnant water feature where we hear frogs in the summer (which do attract copperhead snakes). Someone does seem to be inhabiting the house, though we know that the owner of the house does not reside in Indiana presently.

Case Date:

3/21/2018

Old IUCU drive thru lanes at Whitehall Plaza on west 3rd Street.. The building has tarps covering the front and wind damage has town those off and exposed pipes, graffiti, hanging boards, and water damage. This is an eyesore, dangerous and is not safe to walk or drive by... There are swinging boards and I have picked up several boards with nails in them and placed in the flowerbed.

Case Date:

3/20/2018

My water for the 5th time in 8 years has been shut off because it was confused with my neighbors. I also believe I have been charged for their water usage. Note they had 4 kids and 2 adults there I am by myself, and yet I had an $80 bill. I live at 2602 South Bryan St. and have been here sense 2009. The other resident was at 2602 ½. This happens after each neighbor moves out. Right now the vacant unit has water in it. This also happened to me about 2 or 3 weeks ago and I thought it was resolved that time. It is Bloomington City Water's responsibility to keep this from happening. I need 3 things from you (1) an apology for having done this so many times. (2) An actionable plan as to what you are going to do to stop this in the future. (3) A review of my utility bill for having been over charged.

Case Date:

3/20/2018

Bids for Griffy Water Treatment Plant Regulated Asbestos Containing Materials (RACM) Abatement & Polychlorinated Biphenyl (PCB) Impacted Soil Removal On March 16, we purchased the digital sets for both of the above referenced bids from the Repro Graphix ePlanroom. We are missing several documents like the Asbestos Assessments performed at the Site by Ogle and Associates, LLC in April 2017 and the Transformer Removal performed at the site by Fields Environmental, Inc. in April 2017. Please email these reports to me or provide a link directly to them. Thank you, Ann M. Reiter areiter@keramida.com 317-685-6600

Case Date:

3/19/2018

Hello, last month I received a water bill of incredible cost due to my apartment having a major leak in one of its toilets we were unaware of until the bill had arrived. Our property manager and his maintanence team was able to resolve the problem and the proof that is in the attached image. I am wondering if there is any possible way to have a reduction in its cost! Thank you.