Case Date:

3/5/2024

The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.

Case Date:

3/5/2024

There appears to be a broken water main because water has been rising to the surface on my property the past 5 days. My front north sidewalk (photo attached), east sidewalk, and south concrete garage floor have been soaked for the past 5 days. My basement is dry and no pipes are leaking in my house. I live next to the lane that has a main water pipe underground. Please check this out as soon as possible. Thank you, Elida C. Behar March 5, 2024

Case Date:

2/25/2024

Part of the city-maintained Hunter footpath between Eastside Drive and Mitchell is submerged by an overflowing spring that has flowed under the footpath for more than 30 years of my personal experience. The pipe which carries the spring under the footpath is apparently silted up and needs to be reopened. At present, the foot path is impassable for pedestrians due to the amount of water on the path.

Case Date:

2/20/2024

No water supply in my home

Case Date:

2/16/2024

See case #187164: Water is still flowing from house. The stream begins in the alley coming from the NE corner of the house, then moving south down the alley to Cottage Grove. The sewage water then travels east along the north edge of Cottage Grove to Lincoln. The sewage water then forms a pool on the NW corner of Lincoln/CG. The sewage water then crosses CG and travels south along the west edge of Lincoln until it meets 10th Street, where it crosses Lincoln to the NW corner of Lincoln and 10th, where is has formed a second pool. The property owner claims there is no water coming from their house. Please test the water for microorganisms and when the tests come back positive, inform the property owner of their obligations if they want to continue to rent out houses that used to be people's homes.

Case Date:

2/15/2024

No water pressure in the house at 801 W 9th street.

Case Date:

2/14/2024

There are on average 6-7 cars parked in the grass and drive. There are piles of trash surrounding the trashcans in the front. They've made a DIY fence made of baby gates, random fences and items they've found. From what I understand they do not rent, but are possibly past an eviction notice. It's possible there is no running water so where are all these people going to the bathroom or water? There are dogs on the property. How are they getting water? The building is falling apart. The city needs to step in and help the owner with this situation. There have been multiple reports on this property, animal control has been at the property regularly.

Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field

Case Date:

2/13/2024

Re reports #187256 and #187257, these were closed as “city does not maintain county lot”. Okay, but now the Monroe County does not have to abide by city laws when they are located in city limits? This is cause for concern as the excessive dirt and debris cause damage which those laws in place are made to prevent. As well, it also gets washed into the storm system which is a huge concern! So it is okay for the County to have street signage lodged in a stormwater grate right near the southeast corner of the parking lot? This hurts the flow of water and again has impacts on the stormwater system.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.