Case Date:

10/13/2022

Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

9/30/2022

Dogs have been out barking for the past 3 hours. They are tied up in the back yard without food or water. Owners are neglecting or ignoring them. Very disruptful and the animals are clearly not being taken care of.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

9/22/2022

Walking by, I noticed water running out of the top of the water meter pit and rolling down the alley

Case Date:

9/18/2022

I don’t know if this is the right place to report this, but this seems like it might be a problem. The owner has covered the entire yard and the tree plot with gravel. It looks like they’ve done some additional planting lately, but the gravel is eventually going to stop the water from getting to both their new plants and to the street trees. I don’t think this is OK/legal. It looks like a student rental.

Case Date:

9/15/2022

Water outage. There is no water pressure at all.

Case Date:

9/9/2022

water is off for a second morning in a row

Case Date:

9/8/2022

Terrible water taste affecting our business