Water coming into house is dark reddish brown. began at 9am 11/9/2022. Spoke with utilities and they did not have any known issues reported. Please inform if this is known or something that needs further attention. (859)333-4090
Water coming through faucets and toilet fills is very dark copper colored.
Our tap water has a strong smell and taste of mildew. I don't know about water safety, but at this point we can't even use it for cooking, brushing our teeth, or making coffee, let alone drink it.
Loss of water supply pressure to the entire property. Water supply is present, but reduced to about 5% of normal pressure
Water doesn't drain at all at this drain site. It pools in the street, and runs downhill overwhelming the drainage capacity on the other side of the circle down by 170 E Sunny Slopes Dr.
Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.
My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.
Water coming out of the tap sometimes "brownish." On and off during the last couple of months. When it happens we don't drink it, but it has ruined a white sweater in the washing machine. What should we do?
Our water has been yellow on several occasions and is now coming out of the faucet orange. We are unable to use this water for bathing, drinking, cooking, or laundry and we would like the issue to be addressed as soon as possible. We need to have clean, usable water in our home.
Hi, The stormwater drains in this neighborhood are no longer able to process light rain. Since the Echo Park subdivision was built, we have noticed an increase in the amount of water collecting near the drains. Historically, the drains have not processed the stormwater quickly enough so the water pools in the street causing traffic and parking disruption. We would like to find a solution to this stormwater and runoff issue. Thanks, Gavin Kelly