Case Date:

1/24/2020

The riser is damaged on our water meter pit at 1000 S. Madison. We called you guys about it several months ago (3 or 4). We were told it would be addressed asap and a CBU safety leg frame was put up over it (see attached photo). However, nothing has been done since and this is a bit of an eye sore. Will you please schedule someone to either come repair this or to just come retrieve your leg frame, as I am not happy with how it looks in my yard. Thank you in advance for your help. ~Loren Wood loren@lorenwoodbuilders.com

Case Date:

9/15/2023

My water bill seems higher than usual. Is there a way to check if I have a leak or issue with my meter?

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

10/19/2016

Missing water meter cover between 1023 and 1025 S Walnut Street, Bloomington IN. Appears to be an 11 inch cover that is missing.

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

8/3/2022

Water pressure lower than normal.

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

6/29/2023

We have very little water pressure.

Case Date:

5/4/2021

We heard a noise last night and thought it was our furnace making sounds. We turned off the furnace this morning and the noise still happened. We contacted our HVAC person and he went in the crawl space and turned off the water by the edge of the house. The noise stopped. He then went and checked all our spigots and didn't notice any leaking. He then went to the street and noticed that there was water running from the street spigot. He got a wrench and turned off the water from the street and there was water overflowing in the container. The water has been running for at least all night that we know of. We don't ever turn off the water from the street, so don't know what happened. Also, we do not want to be charged for this excess water that we never used. Thank you. I am not sure if this is in relation to the new build next to us at 1110 S. Covenanter Drive.

Case Date:

8/11/2017

I have no running water