Case Date:

12/9/1996

HIGH WATER USAGE, CHECK FOR LEAKS

Case Date:

7/8/1998

Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.

Case Date:

11/21/1996

Customer called Dillman Rd. WWTP on 11/21/96 and complained that his water tasted "icky" and is cloudy. Customer is a Southern Monroe Water Co. customer. Customer said that Southern Monroe Water Co. had been digging near that property.

Case Date:

6/13/1998

WANTS WATER TURNED ON AFTER HOURS, WIFE IS RETURNING HOME

Case Date:

11/9/1998

WATER AT CORNER OF CORY LANE AND ALLEN ST, DANGEROUS IF FREEZES

Case Date:

11/9/1998

WATER LEAK AT CORY LN AND ALLEN STREETS

Case Date:

3/25/1999

hot water is cloudy

Case Date:

3/16/1999

CLOUDY WATER, WANT FIRE HYDRANT FLUSHED IN AREA

Case Date:

2/11/1998

Customer has recently (past week) begun seeing black staining of sink and inside their "water pick". SG called Dillman Lab to arrange sample pick up.

Case Date:

2/24/1998

Customer has noticed a peculiar taste to their water. Describe it as "metalic". SG asked customer if she would wish to have water tested. Customer said no, but they will call back if no improvement in a week.