Case Date:

8/30/2017

Water is not cold - it is warm or hot.

Case Date:

5/4/2016

The water fountain at third street park is not draining. Also, some of the railings around the decorative fountain are loose at their bases.

Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

2/25/2018

Our neighborhood has had major issues with storm water for several years now, and we'd like to have someone come assess the area to see if there is a breakdown in the storm drain system in this area. The flooding issue begins between 3525 E. Third St. and 3520 E. Park Ln., and builds to the west along the property lines. During times of heavy rain (like we had over the weekend), many of the neighborhood back yards become flooded, and water tends to sit for several days afterwards. I'm sorry I didn't get a picture of the water during the rains yesterday, but will work to submit one during the next rainfall. There appears to be a perfectly adequate stormwater drain in front of 3508 E. Park Ln, but there doesn't appear to be a ditch that will carry the water from between our homes to that stormwater drain. Some help would be greatly appreciated, as we have had water backup in our basement in years past from this issue. Thanks very much for your prompt attention and help. Best regards, Dave & Eileen Henthorn

Case Date:

8/24/2018

Possible water main break. large amount of water running in street drain.

Case Date:

10/7/2018

Water leakage running down sidewalk into sewer on the Allendale sidewalk into the corner drainage grate on Tudor.

Case Date:

7/25/2018

No water. Need water turned on at residence as requested last week.

Case Date:

4/6/2017

We are experiencing a major storm water runoff problem on our property. It has become so bad that our driveway collapsed. We have also lost some trees and fear losing additional trees. In addition, a lot of trash is accompanies that large volume of water and settles on our property in what is now a muddy swamp. I think we need to work with the churches to the east of us who have huge parking lots to address the water runoff problem that is becoming worse all the time. Thank you in advance for addressing this problem.

Case Date:

10/21/2018

The bike path along Sare Road south of the intersection with Olcott is rapidly deteriorating due to continuous water flow over the path that washes dirt, branches and rocks onto the path. Something needs to be done to divert this water away from the path. In the winter the water freezes, leaving the path coated with a sheet of ice. Very dangerous for bikes and pedestrians.

Case Date:

9/20/2015

Recently, I reported some damage to the E. Regents Circle street, which the City immediately fixed. The repair work was OUTSTANDING, by the way! The promptness and quality of the repair work was spot-on ... many thanks to the City! However, after a few months we've noticed that the asphalt used for the repair appears to now be "separating" from the original pavement of the East edge of street (see attached photo). Our concern is that as winter approaches, there will be opportunities for water/snow/ice to accumulate, freeze, and actually cause *more* damage to the original repair work. Can we please request to have the City come check out this repair work to see if it needs additional work? Thank you so much in advance! - Rob Aney robaney@yahoo.com