Case Date:

2/4/2021

low to no water pressure. This is the third time there has been an issue with this in the past couple of months.

Case Date:

2/10/2021

Same problem. 4th time in 3 months now. We have no water/water pressure

Case Date:

2/18/2021

Low water flow. Can not flush toilets.

Case Date:

3/25/2023

Water seeping from sidewalk/yard area into street along maple east of my house. I do not believe this is line to my house

Case Date:

6/22/2021

Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house. The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement.

Case Date:

9/17/2021

Water smells dank and mildewy.

Case Date:

1/11/2024

We do not have water as of 5:40 PM 1/11/2024. I have not received any emails and am up to date on billing (with 20 days left to pay for last month). It appears there is work going on up the road but I am not sure if that has anything to do with that or if it’s a household problem. Please get back to me as soon as possible. Thank you!

Case Date:

7/25/2020

the trash and recycling receptacles have been on the sidewalk for 5 days. The yard is full of trash. There is pool that is full of standing water that has been there for about a month. There is busted indoor furniture in the yard. I'm not 100% sure, but I'm pretty sure I saw a rat near the foundation yesterday.

Case Date:

9/21/2022

I work for Mackie Properties, and we manage a rental at 828 S Harvey Dr. Our tenants reported a broken water/sewer cover in their front yard last month. My coworker left CBU a voicemail about the issue 8/30/22, but I don't think we heard back, so I wanted to follow up on having this utility lid repaired/replaced. Thank you!

Case Date:

8/25/2020

In intersection of High St and E Maxwell Ave, there is a missing steel cover of a water access point. Has been missing for days. Creates a hole about 6" or 8" across. Hazardous.