Case Date:

6/19/2021

Behind my home in Winslow Woods is a culvert that the city never maintains. It is now flooding with water and the water is creeping up towards all our homes on Azalea Lane.

Case Date:

1/7/2023

The water pump at the bottom of Azalea Lane has its hazard light and sound going off

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

8/3/2022

Water pressure lower than normal.

Case Date:

4/21/2020

Orange tap water.

Case Date:

3/19/2024

Water was working fine yesterday but i don't get a drop today. The online portal did not say i was delinquent with payment but i paid today anyway. Any clue what's going on?

Case Date:

5/30/2020

Several water meters have been sitting on the sidewalk between 1034 and 1046 S. Colchester Ct. for the past two months since CBU’s contractor came through installing smart meters. Will someone come to get these?

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

5/20/2022

All the storm water runoff from the White Oak Cemetery basin, during very hard rains, cannot be handled by the 4-storm drains near the intersection of 7th and Oak Streets. The excess is diverted through the gravel parking of our neighbor at 1025 W 7th, washing the gravel onto the street. The storm water then turns and washes through the alley between 6th & 7th Streets. It then goes through our carport and yard washing our mulch away in places. Oak street was paved in the past and is higher than the storm drain at 7th and Oak so any excess water has do go through the gravel parking instead of down the street. I would be happy to meet someone to look at this problem. Thanks.

Case Date:

6/29/2023

We have very little water pressure.