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City of Bloomington, Indiana

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closed #179077

Water Utility Billing Problems

Case Date:
2/24/2022

Hi just a quick question I have my name under my current address 321 East University Street and I was wondering if there is another name under that address for the water bill? If so, then how can I take my name off of the water bill? Thanks!

closed #179283

Water Utility Problems

Case Date:
3/18/2022

Water not working

closed #180874

Water Utility Billing Problems

Case Date:
8/3/2022

Hello,No complaint just a question. We have noticed a reduction in water pressure --there does not appear to be a leak!

closed #174244

Water Utility Billing Problems

Case Date:
11/30/2020

I want to shut off water at 2 locations. 1256 and 1300 s college mall rd. Account numbers 39453-017 and 39454-016 to be shut off ASAP. These are seasonal accounts. Thanks, Mike Rogers, phone 812-331-0540.

closed #174327

Water Utility Billing Problems

Case Date:
12/14/2020

I have contacted the water department and asked to speak with manager to no avail. I have only ever contacted the water dept. by phone. Never was told services had to be shut off via a form. I left Bloomington and the address 7/1, but billed until October. Someone was able to imitate services at the address without me being contacted. I'd like to discuss this with someone that can assist.

closed #174437

Water Utility Problems

Case Date:
1/5/2021

We have no running water at our townhouse. Bill was paid on 12/26. No way to connect to an operator to report the problem. UNACCEPTABLE!!!

open #183935

Water Utility Billing Problems

Case Date:
5/22/2023

Need to stop water service immediately

closed #183946

Water Utility Billing Problems

Case Date:
5/24/2023

Water bill overpriced

closed #182344

Water Utility Problems

Case Date:
12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.

closed #181529

Water Utility Billing Problems

Case Date:
9/15/2022

Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.