Case Date:

11/6/2012

Hello. I actually live at 410 S. Walnut, and I am beyond furious. You have workers "fixing" the roads on Walnut. They start before 7 everyday - which isn't even the problem. They shut off the water without alerting us. I have an important class I have to attend today looking horrible because I was not alerted to the fact that our water would be shut off. I am beyond disappointed. I can't even eat my breakfast this morning because oatmeal requires water. We deserve better from you.

Case Date:

11/12/2018

The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

9/8/2015

Would like to know when water bill is due. I have not received any notice yet.

Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

9/25/2020

drainage needs to be cleaned out so water can drain

Case Date:

11/19/2019

Our CBU water bill was incorrect for the month of November.

Case Date:

11/17/2019

My water bill was 37.71 last month and has increased to 96.47 this month. My account # 49928-002

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

Case Date:

9/19/2019

I had my water turned off without receiving notification.