Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

1/25/2024

The asphalt on South Clark was recently repaired (I assume because of a recent water main break), and the new asphalt has sunk in somewhat. It's not clear that it's safe. This is on the street at the end of a driveway between 126 and 128 South Clark Street.

Case Date:

1/3/2021

The storm water drain located at the front of the house is flooding. I have cleaned the area, however its an issue in heavy rains. I have reported this issue previously as well. Appreciate if someone can come out and address the issue since its the only drain along the street. The drain is on the left side of the driveway. Thanks

Case Date:

1/29/2020

There's an open storm drain that consistently becomes clogged and gets backed up when it rains, causing the water to spill over the road and flood our side yard

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

11/13/2021

There are three water drains in the road on Pickwick, just east of the corner. They are all far below the new road surface. Please have someone come take a look. Think what it would be like to ride across them on a bike or scooter at speed after taking the long downhill leading to them. I don't know if they can be fixed now that the work is done. But please, please don't ever do this on any other roads.

Case Date:

5/31/2022

I've been meaning to report for some time. During major rain events stormwater rushes into my basement in through the sanitary sewer drain. The last time was June 2021 and storm water poured in for 8-10 hours solid. Luckily I have installed a sump pump that kept the overall water level manageable. I've lived at this address for 10+ years and this problem has occurred 3-5 times total. It only happens when the storm water system is overwhelmed. I believe the same happens for my neighbors. Is there anything I can do to prevent more back flow during major rain events?

Case Date:

12/10/2023

On the street, across from the house at 1490 E. Southdowns and close to the intersecting street of Eagelson, there is a visible and continuous stream of water that appears to be originating beneath the blacktop surface of the street. I first noticed it on a walk at about 4:30 pm today(12-10-23). When I returned home after 20 minutes, the water stream was still at the same level/amount as I initially observed. The water is draining directly into a storm sewer. I’m wondering if there is a water main break?

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

7/4/2021

Hello. Our public culvert just south of Hillside on High has a high level of debris since the storm. Neighbors have been cleaning but we need city help. We are aware of previous flooding that occurred reported by previous owners due to debris build up. This previous water damage is recorded with the city. Any help is appreciated and needed. We are fearful of another heavy rain. Thank you so much.