Case Date:

6/22/2021

in the back end of our property we have a storm Storm pipe set up between me and my neighbor. This past weekend we had a storm where the pipe was pushing out alot of water causing it to cave in the ground and crowding the sides of the channel. It has been causing the sides to collapse and making the channel wider taking from the land. I placed some rocks to keep the storm water from damaging the channel last year. yet We will need to add some extra rocks to hold it in place since it can't withstand the pressure as shown in the attached image. Please give me a call as soon as you can to review. Thank you, 2718 south Pinehurst drive bloomington indiana 47403

Case Date:

9/3/2019

There is a rainwater drainage ditch and large drain between our yard and our neighbors. During the last few heavy rainstorms, the drain at the end of the ditch stopped draining water, resulting in flooding our yard as well as our neighbors to the south and east. The flooding was at least 3-4 feet deep and spilled into the swale at the side of our house, coming close to our basement windows. We do not know if the drain was backed up, clogged with debris or what happened. However, upon checking the drain today with a landscaper, the drain is filled with water almost to the top....and we have not had recent heavy rain in the last few days. Could someone come to check the drain to see if it needs to be opened / cleaned out or if there is some sort of shut-off valve inside that is not operating and allowing water to drain? I am concerned if we get another heavy downpour that water already standing in this drain will result in major flooding again. We have called the street department about this issue twice, and I understand there is some history with drainage problems in this area of Hyde Park.

Case Date:

7/16/2021

The heavy rainfall today has resulted again in flash flooding our backyard. The beehive drain in the City's drainage easement within the Brigs Bend cul de sac in Hyde Park is deteriorating around and above the drain structure, with large sink holes with active water flowing in the ground. There is another sink hole developing to the east of the drain with active water flowing below ground. We believe the storm pipe(s) may be compromised in some way that causes flash flooding to occur, over-filling the north and east swales that subsequently fills our back and side yard with flood water within seconds. We have videos of the drain after the storm today showing water draining through these holes in the ground. We believe this is a dangerous situation, particularly with the transformer at the top of the drain open to the large sink hole. This is at 2737 E Brigs Bend and 2712 Olcott.

Case Date:

3/7/2022

After Sunday's night storm there is low to no water pressure. I have investigated and cannot find or hear any leaks.

Case Date:

9/9/2016

Storm drain is backing up and water is starting to reach his front steps.

Case Date:

5/22/2014

Customer said that there is standing water that smells like sewer in the back yard.

Case Date:

9/16/2014

Standing water in the front yard, and it smells like sewer.

Case Date:

11/20/2014

Water coming out of manhole cover

Case Date:

8/1/2022

Clogged storm water drain. Full of debris. Very slow drain. This is second request.

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair