Case Date:

2/21/2016

Location 1008 E Thornton Dr.; Public safety/ traffic/ residential parking issue: Large amount of shoulder stone has eroded away due to to water run off from the street. Creating a large rut and beginning to undermine the edge of the steets pavement. (avg. 50'x1'x1') with the stone being washed towards Henderson St. then into the storm sewer system. This issue has been reported on multiple occasions over the last year by multiple residents.

Case Date:

4/15/2019

Highland and Skylark-Water coming out of the street, crews digging and trying to repair, water shut off at 1527 S. Highland Ave. Would love to know how/if this will effect our water.

Case Date:

9/17/2021

About a week after the taste and smell of tap water became like dirt, very organic, I began having loose stool. Last night I bought gallons of water from Kroger because the issue has only gotten worse. I've read that Lake Monroe is experiencing algal blooms, and this document by the epa indicates that this could be a problem, therefore I am reporting this for the safety of the community. https://www.epa.gov/sites/default/files/2016-11/documents/harmful_algal_blooms_and_drinking_water_factsheet.pdf

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside should be remedied. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside should be remedied. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside needs maintenance. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

5/31/2018

The storm drain at S Olive and E Hillside needs maintenance. It is located at the bottom of a hill and gravel driveways uphill have gravel running down the street in heavy rains. There is so much gravel built up that weeds are growing around the stop sign and around the drain. Now, during a heavy rain, water cannot get to the drain and backs up into our driveway and gets close to the garage. This has consistently been an issue for years. Please remove the gravel and help us with a solution to keep this area clean.

Case Date:

6/1/2019

We have little to no water pressure at our house near Hillside and Highland

Case Date:

1/20/2019

Hi--we love the work the city road crews do to plow snow and sand for safe travel. We do have one request for our cul-de-sac, though (Skylark Court, east off of Highland Avenue). We'd appreciate it if the plow drivers could return and plow the large pile of snow covering the lone storm water drain off to the side, so as to uncover the drain. Also, in the future, can they please avoid piling snow that storm water drain. It is the drain for the entire cul-de-sac. In the photo, this location is shown approximately by the red arrow. When snow is piled over this drain, as snow melts from anywhere uphill, or if it rains, the snow pile caps off the drain and the bottom of the cul-de-sac floods. The storm water drain is at the bottom of the cul-de-sac, which is all one slope, so A LOT of water runs to that one drain. One concern we have with the flooding is that several utility hook-ups (electricity, telephone, and cable) are just a foot or two away from the drain. Things have been done this way for years, and we have always taken it upon ourselves to shovel the drain clear, but this year we realized it would be a great idea to ask if the plow drivers could do this instead. Thank you!

Case Date:

8/27/2022

The tab water has been tasting really bad for roughly the last week. Is this a known city-wide issue or should I be calling a plumber. I can't find any other reports of this issue.