Case Date:

12/26/2023

111 N Dunn Street, West Wall water seepage into basement: Please assess, does this have chlorine, is it City water?

Case Date:

2/22/2021

No water

Case Date:

10/15/2018

Water quality change after city changed water system recently; both my roommate and I have been having problems with our skin. We are over by Lincoln and 10th street

Case Date:

12/28/2022

Dear City, I need to have my water turned back on - today if possible. Thank you!

Case Date:

8/30/2022

The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.

Case Date:

9/12/2023

There is water leaking onto the street from the water line

Case Date:

7/13/2020

Sewage keeps backing up in our bathtub - smells terrible, toilet doesnt flush when this happens and cant be used. Standing water on the floor/carpet. These issues keep happening and the apartment complex says that they fix it and then it happens again. This time maintenance said it is an airconditioning unit. I can explain more if you can call me. Thank you!

Case Date:

3/14/2024

Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen

Case Date:

1/15/2018

One of the houses near us pumps their water on to the street as well as Alice street, creating ice and slush. At least five cars have gotten stuck on the street in the past two days.

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.