Case Date:

4/1/2016

I have traveled High Street between Arden Rd. and 3rd Street twice a day for the last ten years. Every time there is a heavy rain, water accumulates and flows down High Street between E. Mores Pike and 2nd St. forcing me to move to the other lane to avoid going through large amounts of water creating a very unsafe situation. I was delighted to see this section of High Street repaved last summer and noticed the sewers also being worked on. I assumed, incorrectly, that the runoff problem would be corrected during this maintenance project. Since the paving the runoff has actually gotten worse. Are there plans to fix this unsafe situation so cars can travel safely on High Street without endangering drivers and pedestrians? I regularly see in the Herald Times where is city is allocating and spending money on hiking and biking trails, sidewalks and various pedestrian conveniences. Why don’t we spend some of that money on making our streets safe and passable? Looking forward to your reply, Franklin Lograsso Bloomington cc: David Rollo

Case Date:

10/16/2017

Sat. morning I woke up to see the outline of an RV in the alley. When I went to take the photo, there was another car behind it, which subsequently moved. I was told by my neighbor that the RV had arrived Fri. night. As I was taking a photo, the owner came out and I informed him that he should move his car because it was in the public alley. He looked at me like I was insane, and then asked why. I also said he was parked next to my fence, where there is a large sign that says "No Trespassing," put up on the advice of Officer Dilts of the BPD. He then proceeded to spit out his toothpaste and water from his mouth onto the green area near the fence under the aforementioned sign. I do not know whether this green area is my property or the public alley, which is one reason we have been requesting that the City demarcate the public alley. I was also appalled by the nastiness. he remained parked in the alley until Sunday afternoon. I am asking for relief from the nonstop use of the public alley as the private backyard of this illegal frat (see Planning for their "Cease to function as a frat" NOV, which was sent twice to them with a final date of "by October 10, 2017." As is obvious from all the various Ureports I have written, most of their illegal parking occurs when no one is available at Parking. And when someone does come, the cars are not ticketed. I believe that only fines will discourage this constant viavai of cars and RVs. In addition to the fear that my fence would be damaged, the RV was hooked up to the house so that there was a motor/generator? going constantly and making constant noise. I am asking for you to come up with a solution to the private use of this public alley - a No Parking sign with towing and ticketing promised, or to vacate the alley so that the illegal frat can have their half to use as they please and we the homeowners at 1003 and 1005 E. Hunter may have our half to use as we please.

Case Date:

3/29/2018

Overgrown bamboo at 1002 W 6 St and Elm bending into sidewalks and street obstructing traffic. Bird droppings covering the sidewalk. The invasive plant has encroached on neighboring property where we live at 1004, so we are having to engage removal services and eventually install impermeable barriers at our expense. The back yard of 1002 is overgrown also, feral cats, possum and a skunk have been sited or smelled in a fallen shed which has not been cleared out. The Elm Street side of 1002 is full of debris and overgrowth and there is an unattended stagnant water feature where we hear frogs in the summer (which do attract copperhead snakes). Someone does seem to be inhabiting the house, though we know that the owner of the house does not reside in Indiana presently.

Case Date:

6/4/2018

We have city built ditches/basin along the streets for rainwater drainage in the area. I recently noticed there is a big hole in the middle of the ditch, lots of the water goes into that hole when it rains, looks like it keeps getting worse. Can you send someone to take a look, and get the hole patched please? It's near the small bridge cross the ditch right by our front lawn, the address is 1002 S Hawthorne Dr. You can reach me either by email or phone. Thank you.

Case Date:

2/26/2018

Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration> Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you

Case Date:

5/31/2013

At the southeast corner of 3rd and Woodlawn there is a large pothole that makes it hard to cross at the pedestrian crosswalk. Also, it fills up with water when it rains.

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

5/20/2017

The storm drain between 1019 and 1017 w 6th st isn't draining. Water is flowing on top of it.

Case Date:

2/21/2016

Location 1008 E Thornton Dr.; Public safety/ traffic/ residential parking issue: Large amount of shoulder stone has eroded away due to to water run off from the street. Creating a large rut and beginning to undermine the edge of the steets pavement. (avg. 50'x1'x1') with the stone being washed towards Henderson St. then into the storm sewer system. This issue has been reported on multiple occasions over the last year by multiple residents.

Case Date:

10/19/2016

Missing water meter cover between 1023 and 1025 S Walnut Street, Bloomington IN. Appears to be an 11 inch cover that is missing.