Case Date:

9/22/1997

Customer says water doesn't taste right. Wants it tested.

Case Date:

2/23/2000

American Utilities has hit a service line that they belive is a dead line because it was crimped a little farther up the line. Water is spewing.

Case Date:

7/30/2001

Mr. Waters has called and visited numerous times. He feels he should be credited $50 because he was on vacation and did not use that amount of water. His meter was tested and no problems were found. Mr. Waters told that he could not be credited that amount. He wants to appeal to Mike Phillips when he returns.

Case Date:

6/29/2023

Water pressure has been low. I am not sure whether this is an issue for my house or my neighbors are suffering as well

Case Date:

2/9/2003

Emergency water shutoff.

Case Date:

1/18/2003

Water shut off.

Case Date:

8/11/2020

The drainage easement at the south end of Greenwood Dr., where it dead ends into the sidewalk, is blocked with a landslide of debris. The water level rose to 3 feet on either side of the sidewalk and covered three properties adjacent to the clogged drain with water and debris. Thank you for your help. Jim and Debbie Quinn

Case Date:

9/26/2020

Utility crews cut into the road to install new water connection/meter. The patch of gravel they left behind was hastily and poorly covered with a thin layer of asphalt and is still filled with loose gravel. Cars are flinging gravel all over the street and the whole is getting larger by the day. Please address this soon, as it was a direct result of the city's actions and the poor work of city employees.

Case Date:

3/24/1998

WANT STREET CLEANED WHERE CBU CREW PUMPING WATER

Case Date:

7/27/2001

WATER IS SEEPING AT CUSTOMERS PROPERTY LINE