Case Date:

9/15/2023

My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?

Case Date:

12/28/2022

Where Hopewell and Habitat Street connect - There is water that is frozen all along the street. A main may have broken or it could be coming from the house at the corner W 8th and Hopewell.

Case Date:

12/12/2023

Near the southwest corner of Washington and Kirkwood, there's water running out of a "Water" cover.

Case Date:

5/31/2017

I live at 1009 S. Lincoln St., and running in a perpendicular line to the street from our water access, at the house edge of the sidewalk, there's a big hole. It seems to go below the sidewalk a little. I'm not sure if I should just fill it in, or if it is indicative of a larger problem that should be addressed. I'd love a little guidance from the experts! Thanks!

Case Date:

4/6/2021

There is a drainage issue outside our neighbor’s home that is running in front of our home as well. The standing water has been there for about a year, is disgusting and has an odor that smells like fish. I am concerned about our children getting sick from getting this contaminated water on their hands and body. This is located on the cul-de-sac of S Bay Hill Court in Fieldstone Subdivision - specifically in front of 431 S Bay Hill Court. I am requesting someone come take a look, identify the leak, and please fix the issue. Thank you, Brittney Raderstorf

Case Date:

6/2/2021

I am having an issue with my front ditch flooding every time it rains. This picture was taken today (June 2nd, 2021) during the light rain we experienced throughout the day. When we receive heavy down pours or rain for multiple days the runoff storm water puts my mailbox post underwater. Which, over time, rots the post (I have recently had it replaced). When the front yard does flood the water travels across the road in a 30-40 foot wide swath, several inches deep. When dry, the culverts (under my driveway and the one going under the road) can be observed as 95-100% silted in and obstructed. I have noticed over the past couple of years where the city has had the utilities marked and the culvert marked going under the road. Other culverts in the Park RIdge neighborhood have been replaced or repaired except for the one in front of my residence. I would appreciate an update on when this issue will be addressed.

Case Date:

8/26/2021

There is a water or sewer cap with a big hole in the middle, can't tell exactly which service as the hole is too big

Case Date:

1/22/2022

Water is out to our home

Case Date:

1/26/2022

No water pressure

Case Date:

3/13/2022

weeks of standing water. Zero Maintenance for five years. ALL of Drainage gully including 112 s morningside